Sales & Distribution
Marketing &
Merchandising
Pulse of the Market
Create and manage planograms, track retail assets, record customer feedback and complaints, obtain competitor information, and conduct market surveys to improve service levels at retail stores.
TMX Marketing & Merchandising enables your field teams to perform a comprehensive range of marketing and merchandising activities. Create and manage planograms for optimal shelf arrangement, track assets supplied to retail outlets, record customer feedback and complaints, obtain competitor information, and conduct surveys to get the pulse of the market and continuously improve service levels.
Planogram Management
- Capture images of store shelves before and after merchandising activity.
- Enhance control and ensure attractive, consumer-friendly product displays.
- Upgrade stock management and minimize shelf replenishment costs.
Survey Management
- Conduct multiple survey types: market surveys, route surveys, and control surveys.
- Survey screens displayed according to role assigned to user.
- Gather competitor information and market intelligence in the field.
Complaints Management
- Capture customer feedback and complaints via the Agent App.
- Review survey data to launch initiatives that improve service delivery.
- Track and resolve complaints with full audit trail and analytics.
TMX Marketing & Merchandising enables your field teams to perform a comprehensive range of marketing and merchandising activities. Create and manage planograms for optimal shelf arrangement, track assets supplied to retail outlets, record customer feedback and complaints, obtain competitor information, and conduct surveys to get the pulse of the market and continuously improve service levels.
Planogram Management
- Capture images of store shelves before and after merchandising activity.
- Enhance control and ensure attractive, consumer-friendly product displays.
- Upgrade stock management and minimize shelf replenishment costs.
Survey Management
- Conduct multiple survey types: market surveys, route surveys, and control surveys.
- Survey screens displayed according to role assigned to user.
- Gather competitor information and market intelligence in the field.
Complaints Management
- Capture customer feedback and complaints via the Agent App.
- Review survey data to launch initiatives that improve service delivery.
- Track and resolve complaints with full audit trail and analytics.