Credit Origination
Leads & Initiation
Omnichannel Lead Capture
Captures and manages leads across digital, field, showroom, and branch channels in one unified platform.
The platform streamlines lead acquisition, customer onboarding, and loan initiation across digital, field, showroom, and branch channels through integrated prospect management, mobile workflows, and real-time verification capabilities.
Lead Management & Prospect Application
- Lead capture from social media campaigns (Facebook, Instagram, LinkedIn) with direct campaign integration.
- Tablet-based prospect capture and management by field agents across events, showrooms, and field interactions.
- Centralized prospect pool for lead qualification, tracking, conversion, and source attribution.
- Automated lead routing and real-time visibility to accelerate follow-up, reduce duplication, and improve conversion tracking.
Loan Application Web Portal
- Centralized web portal for branch and call-center teams to capture, manage, and process loan applications.
- Customer self-service application initiation through digital channels prior to branch or showroom visits.
- Automated telephonic verification routing with maker-checker controls and complete audit trails.
- Centralized administration of rates, business rules, user roles, and organizational hierarchies.
- Real-time sales performance visibility, operational reporting, Power BI dashboards, and PDF exports.
Agent Tablet / Mobile App
- On-the-spot eligibility checks with real-time credit calculations, DBR computation, and product matching.
- Digital document capture, multi-page scanning, verification flagging, and electronic signature collection.
- GPS-enabled field operations with geo-tagging, journey planning, geofencing, and route optimization.
- Offline application capture with automatic synchronization over 4G or WiFi.
- Dynamic forms with built-in validations based on product type and customer segment.
- Real-time visibility into agent productivity, application volumes, conversion rates, and expenses.
Vehicle Showroom-Led Origination
- Real-time loan origination during vehicle discussions with instant EMI, down payment, and tenure calculations.
- Dealer integrations for automatic retrieval of vehicle specifications, pricing, and model information.
- Rule-based workflows enabling instant pre-approval decisions in showroom and field environments.
Digital Documents Capture
- ID-based customer profile creation with duplicate detection and linkage to all associated customer loans.
- Centralized document vault with secure storage, searchable access, version control, and document status tracking.
- OCR-powered extraction and auto-fill from IDs, passports, bank statements, salary certificates, and supporting documents across multiple file formats (JPG, PNG, PDF, multi-page TIFF, camera capture, and gallery uploads).
- Legally compliant electronic signatures, instant KYC, real-time identity verification, and integrated bureau/AML screening for accelerated onboarding and compliance.
The platform streamlines lead acquisition, customer onboarding, and loan initiation across digital, field, showroom, and branch channels through integrated prospect management, mobile workflows, and real-time verification capabilities.
Lead Management & Prospect Application
- Lead capture from social media campaigns (Facebook, Instagram, LinkedIn) with direct campaign integration.
- Tablet-based prospect capture and management by field agents across events, showrooms, and field interactions.
- Centralized prospect pool for lead qualification, tracking, conversion, and source attribution.
- Automated lead routing and real-time visibility to accelerate follow-up, reduce duplication, and improve conversion tracking.
Loan Application Web Portal
- Centralized web portal for branch and call-center teams to capture, manage, and process loan applications.
- Customer self-service application initiation through digital channels prior to branch or showroom visits.
- Automated telephonic verification routing with maker-checker controls and complete audit trails.
- Centralized administration of rates, business rules, user roles, and organizational hierarchies.
- Real-time sales performance visibility, operational reporting, Power BI dashboards, and PDF exports.
Agent Tablet / Mobile App
- On-the-spot eligibility checks with real-time credit calculations, DBR computation, and product matching.
- Digital document capture, multi-page scanning, verification flagging, and electronic signature collection.
- GPS-enabled field operations with geo-tagging, journey planning, geofencing, and route optimization.
- Offline application capture with automatic synchronization over 4G or WiFi.
- Dynamic forms with built-in validations based on product type and customer segment.
- Real-time visibility into agent productivity, application volumes, conversion rates, and expenses.
Vehicle Showroom-Led Origination
- Real-time loan origination during vehicle discussions with instant EMI, down payment, and tenure calculations.
- Dealer integrations for automatic retrieval of vehicle specifications, pricing, and model information.
- Rule-based workflows enabling instant pre-approval decisions in showroom and field environments.
Digital Documents Capture
- ID-based customer profile creation with duplicate detection and linkage to all associated customer loans.
- Centralized document vault with secure storage, searchable access, version control, and document status tracking.
- OCR-powered extraction and auto-fill from IDs, passports, bank statements, salary certificates, and supporting documents across multiple file formats (JPG, PNG, PDF, multi-page TIFF, camera capture, and gallery uploads).
- Legally compliant electronic signatures, instant KYC, real-time identity verification, and integrated bureau/AML screening for accelerated onboarding and compliance.