Agent Journey Plans
- Define journey plans for agents visit a pre-defined sequence of retail stores during a working day.
- Agent location is captured via geo-tracking and made visible in real-time to supervisors.
Order Booking
- Create orders right at the customer site. App suggests item quantities based on previous ordering trends.
- Check item inventory levels at the warehouse before taking orders.
- Apply promotion discounts to orders.
- Transmit orders instantaneously to back-office systems.
- Generate order receipts and capture customer signature.
Deliveries, Returns, and Spot Selling
- Record deliveries – full or partial – of goods ordered previously.
- Record return of items that were delivered previously.
- Sell and deliver on the spot to a customer by recording a sale and delivery transaction in one go.
Payment Collection
- Payments can be collected from shops via cash, cheques and credit cards.
- Payments can be collected against specific order.
- Signature of shop representative can be captured.
Marketing and Merchandising
- Create and manage Planograms.
- Track assets assigned to a customer by a distributor by scanning asset barcodes.
- Record customer feedback and complaints.
- Obtain competitor information.
- Conduct surveys.
